The Natural History of the Galapagos Written by Ian Thornton

The theory of evolution is a very interesting, but also a bit of a controversial topic. The Merriam Webster dictionary defines evolution as â€Å"a theory that the differences between modern plants and animals are because of changes that happened by a natural process over a very long time.† Even though many people would and have disagreed with this following statement, the theory of evolution as of now is the best the best way of explaining why people and the animals which are, are on earth today. Like all scientific discoveries the theory of evolution had to be discovered by someone, and this someone’s name was Charles Darwin. Charles Darwin was an English biologist who was born in 1809; he was also a writer and known to be the father of†¦show more content†¦Which would explain many things with humans such as skin color hair type eye color and other different features. Despite all the proof and theories there are for evolution many people out there without a b at of the eye will proclaim the evolution is poppy cock, whether in humans or animals to them it is just a theory and wound ever be thought of as anything more. As of now 1 in 3 Americans do not believe in human evolution. Alan Murray 30 December, 2013. 4 April 4 2014.Pewforum . So as of now the people who do believe in evolution are in the lead but a literal third of the population don’t believe human in evolution. A lot of people would say that humans never evolved from great apes, that humans and animals have remained the same since there first existence on earth. In fact we would notice these people as the people of the religious perspective such as the Christians, Muslims, pretty much any religion that believes man and animal where created by a deity of some sorts, which most refer to as creationist. There are some creationist who do believe in a form of evolution just not that it traces back as far scientist would say it does, such as Ken Ham. Ken Ham is a Young Earth Creationist who was recently in a debate of evolution and creationism with the scientist Bill Nye. â€Å"We would say as creationist the kind in

The Policy Process Part Iii Free Essays

The Policy Process, Part II University of Phoenix HCS 455 The Policy Process, Part II In the paper the author discussed The Policy Process, Part I on how Medicare part D became a policy. The author discussed the details on the formulation, legislative, and implementation stages of the policy. Now time to look at the final stages of the process, of Medicare Part D. We will write a custom essay sample on The Policy Process Part Iii or any similar topic only for you Order Now Which are evaluation, analysis, revision, and methodology stages. In every policy there will be an evaluation stage to see how the policy will work and what needs to be done to evaluate the process. Evaluation Stage The evaluation stage is a process in which policymakers in the Senate and House look at a policy and evaluate the future outcomes of a policy in this case Medicare Part D. For instance once of the evaluation process would be how policymakers would evaluate the pharmaceutical companies to make sure to keep prescription costs down. Another would be to evaluate how many senior citizens are enrolling in the plan. As well as making sure senior citizens have all the information available to them to choose the correct plan that fits their prescription needs. For instance the Kaiser Foundation did a study on the technical problems of Medicare Part D. One of Kaiser’s findings seen confusion on which prescriptions would be covered from the numerous plans that an individual can choose from. As well, as medical providers not getting the new medical software to transition Medicare Part D into their computer systems. This meant that difference agencies like, doctors, insurance companies, and pharmacies run different programs and that have different policies on how to share patient’s information. Now on the other hand, if all these agencies can have the same software this would allow everyone in the patient’s medical circle to share the same codes and computer language. Thus, not having to have a great deal of public pain and confusion about the patient’s drug coverage’s. Another problem was transferring large patient’s files from one insurer to another insurer can take up to six months, from a 2004 study from the Medicare Payment Advisory Commission(Terri Emerick, 2006). One of the solutions to these problems would be to evaluate the information which is being sent to senior citizens. Medicare should send out their booklet to all senior citizens that are in the drug plan. All senior citizens should write down their medications which they are taking. Many seniors that do go to their local senior centers should go online and check out the Medicare website for information. As well calling Medicare to ask questions about which plan will work best for them. Do not forget to talk to your local pharmacist he or she might be able to tell the names of the plans which cover the prescriptions. By evaluating these areas policymakers can get information from outside agencies to do research and come up with results from polls, interviews, and surveys. In evaluating all this information policymakers can form an analysis of Medicare Part D and see what need to be done. Analysis Stage Analyzing Medicare Part D as the author stated earlier one of the problems where the technical problems between the different agencies and sharing patients information. On February 17, 2009 President Obama signed a $787 billion dollar stimulus bill which puts $150 billion dollars on spending health information technology (Omini MD, 2009). This new plan physicians and health professionals will now receive incentives for implementing IT programs into their computer systems. Becoming paperless will maximize Medicare as well as physicians and medical professionals. By 2015 it will be mandatory that all physicians and medical professionals use IT programs. The United States Department of Health and Human Services (HHS) by December 31, 2009 under the stimulus act will develop a set of standards, implementation methods, and criteria for the new IT system to be in place (Chris Silvia, 2009). Another analysis was made about the enrollment period. The enrollment period to enroll in a drug coverage plan is from November 15th through December 31st. Many elderly individuals felt they were getting rushed into signing up for a plan. Most of them were confused and explaining why they must pick a new drug coverage program every year. Many individuals fail to sign up within the six week time frame due to their medical or mental condition. This is something that would need to be analyzed and see if they can extend the enrollment period from six week to 12 weeks. Start the enrollment period on October 1st instead of November 15th. This would give many elderly individuals plenty enough time to pick, choose, and switch plans before the December 31st end date. In this entire analysis one must think there should be revisions made to the policy to make it better. Revision Stage In revising a policy starts by looking to see which policies need to be updated or changed to make the policy better. On September 5, 2008 one of the revisions in Medicare Part D was the use of Electronic Prescription Program (E-prescribing) Centers for Medicare and Medicaid Services (CMS) expects that Medicare Part D sponsors will have all the necessary contracts and systems in place should prescribers desire to use E-prescribing (Claudia Schlosberg, n. . ) As stated in the paragraph above with IT systems for physicians and health professionals using paperless system will maximize Medicare. This revision will not only help out pharmacies but help out physicians. Now this information will allows doctors to find out what prescriptions the patient has used in the past and where the patient usually goes to pick up his or her medications from. By revising this policy ever yone in the medical community can deliver faster and better care for the individual. Since many senior citizens continue to do work, due to their low income, CMS has revised a section on Medicare Part D for employers. Employers whom are offering medication drug coverage’s to Medicare individuals will now disclose to CMS if the plans the employer is offering are creditable. To make sure that the prescription drug plans are creditable, the plans must equal or exceed the actuarial value of defined standard prescription drug coverage under CMS guidelines (Kutak Rock, 2007). This revision in Medicare Part D is very important for seniors, this way seniors can know if the program that they have from work is creditable and make a decision on whether or not he or she should waive the enrollment of Medicare Part D. They employer must submit to CMS all the prescription drug plans that they offer to see if the plans follow CMS guidelines. Employers must also send out information to those individuals in the plan on or before the Medicare Part D enrollment date of November 15th of each year. Purpose and Methodologies One of the methodologies in Medicare Part D was to make sure senior citizens get help with their drug prescription costs. Even thou CMS has many plans to choose from seniors need to do their part in researching some of the plans via internet, CMS hotline, and talking to their pharmacist. In turn the E-prescribing was another to help physicians and pharmacies to collect information more quickly without using any paper. By having everything computerized pharmacists can receive and gather information quickly compared to the old practice of using a fax machine. Using a computer eliminates misplaced fax paper, paper jams, or the fax did not go through. This saves time and money on both parts for the physician and pharmacists. IT software stimulus package the president Obama signed this year to help all healthcare professions to go paperless and receive patient’s information more quickly than before. This as well will save time and money for healthcare professionals in managing patient’s data to make sure all parties involved get the information they need for billing and medical information. So these are just some of the purposes and methodologies for some changes in the Medicare Part D. Conclusion As more senior citizens coming into retirement Medicare Part D will be a major focus of discussion on the political front. Both Democrats and Republicans have different ideas on how to evaluate, analyze, and revise Medicare Part D. Of course, from the author’s perspective having IT software programs in place will help out indeed for all healthcare professionals and providers. Now with the Obama stimulus plan sign this year hopefully, all healthcare professions can be on the same track to get these IT systems in place. The benefits are enormous to getting information faster to the right people, especially in an emergency. Although CMS needs to do a better job on informing seniors about the prescription drug plans, so that way they can make better judgments on the plan they choose. Even better yet cut down on some of these plans these are way too many of them and they are confusing seniors on which plan to choose from. Either way policymakers from both sides need to work with healthcare professional to see what can be done to improve on Medicare Part D. References Chris Silvia (2009). Practices paperless before 2012 could maximize Medicare bonuses. Retrieved December 2, 2011, from http://www. ama-assn. org/amednews/2009/03/16/gvsa0316. htm Claudia Schlosberg (n. d. ). CMS Revises Medicare Prescription Drug Benefit Manuel-Chapter 7 Medication Therapy Management and Quality Improvement Program. Retrieved December 2, 2011, from http://www. ascp. com/advocacy/upload/ASCP%20Summary%20of %20CMS%20Chap%207%20Revisions. pdf Kutak Rock (2007). Medicare Part D: CMS Revises Model Notice and Disclosure Notice Requirements. Retrieved December 2, 2011, from http://www. utakrock. com/publications/employeebenefits/EBCA1107. pdf Omini MD (2011). Medicaid, health IT to see billions from stimulus package signed by Obama. Retrieved December 2, 2011, from http://www. myemrstimulus. com/tag/emr-software/ Omni MD (n. d. ). Medicaid, health IT to see billions from stimulus package signed by Obama. Retrieved December 2, 2011, from http://www. myemrstimulus. com/tag/emr-software/ Terri Eme rick (2006). Part D:Rx for Disaster. Retrieved December 2, 2011, from http://www. epluribusmedia. org/archives/features/2006/0511part_d. html How to cite The Policy Process Part Iii, Essay examples

Geographical Information System Computer-Oriented Technique

Question: Describe about the Geographical Information System for Computer-Oriented Technique. Answer: What is Geographical Information System (GIS)? GIS describes a computer-oriented technique used to analyze, stores, as well as manipulates and visualized the geographic information on a given map. The GIS can also be understood as a computerized system for capturing, storing, checking as well as displaying the data linked to a position on the surface of the earth (Burrough 2010). It is a piece of software which captures the geographic data for manipulation, viewing as well as analysis in whichever context as well as parameters the operator needs or desires. It is being utilized in the analysis of spatial data or geographic information for a particular as well as possible purpose (Cmara et al., 2012). It has the potential to show several different types of data on a single map. This potentiality of GIS allows individuals to more easily view, analyze as well as understand the relationships and patterns. Principle of Geographical Information System (GIS) Principles of cartography Principles of coordinate systems Principles of projections Function of Geographical Information System (GIS) Locating Features GIS tells where points, lines as well as polygons are found. For example, it will show one where the closest gas station is since it helps search for an excellent location by giving information on traffic volumes, demographic and zoning information (Rojanamon, Chaisomphob and Bureekul 2009). Explains Geographical Patterns GIS is used by an ecologist to known suitable habitat for elk by gaining understanding through its collars and forest inventory. Tell about changes over a given period GIS has enhanced understanding of climate change thereby better-evaluating safety concerns like terrain slope and the likelihood of avalanche occurrence. Tell about spatial implication It has help electricity company that wishes to build a transmission line to evaluate the effect on nearby homes, safety, and environment by using GIS-based environmental assessment to understand the landscape. Components of Geographical Information System (GIS) A working GIS incorporates five essential elements including hardware, people, method, data, and software. Hardware The computer on which the GIS operates such as centralized computer servers and desktop computers utilized in networked configuration or stand-alone. Software Provides functions as well as tools required to store, analyzes as well as display geographic information. Data It is the most significant component. It can be spatial data integrated with related data resources. People These are the managers of GIS and developers of plans for applying GIS to real-world problems. They are also users ranging from specialists that design and maintain the GIS to people using GIS to help them undertake everyday work. Methods GIS operates by a well-designed plan and business. It includes models and operating practices distinct to the individual organization. Type of Geographical Information System (GIS) Vector spatial data types- It is comprised of vector graphs with vertices and paths Raster spatial data type- consist of pixels or grid cells. Usually regularly-spaced and square. Advantages and Disadvantages Of Geographical Information System (GIS) (i) Advantages Cost Savings from Greater Efficiency GIS is broadly applied to optimize maintenance schedules as well as daily fleet movements. A saving of between ten and thirty percent in operational expense via a reduction in fuel utilization and staff time, enhanced customer service, and efficient scheduling have resulted from a typical implementation. It helped the Woodland City to refine its fleet scheduling thereby saving labor and fuel (Chrisman 2014). Improved Communication GIS-oriented maps and visualization are increasingly helpful in the understanding of situations and storytelling. GIS language uses a language that enhances communication between various teams and professional fields. Michele Corporation collaboration and communication has been improving by GIS. Better Record Keeping GIS has provided organizations with a robust framework for the management of authoritative records regarding geographical status and change. Montana has achieved ROI of over 9 million dollars based on GIS. Better Decision Making GIS remains the proven go-to technology for better decision making regarding location in real estate and corridor selection and evacuation planning. Taiwan has planned for and responded to typhoons using GIS. (ii) Disadvantages Technical Nature GIS technical nature may portray outcome as being more reliable than they are. GIS errors and assumptions can be hidden resulting in a lack of questioning into the results. Accuracy is data-dependent Analyzing results from a GIS will only be accurate when the data they are drawn from are accurate. Hence, data might fail to serve separate contexts where the data is inapplicable. Applications Of Geographical Information System (GIS) Disaster Management GIS has been used in the Hurrican Katrina where it is believed that it the first time GIS was applied as a tool for managing the disaster. It facilitated the efforts of data transmission both before and during the initial relief efforts that were very useful to the relief efforts. This is because the first responders on the ground shared significant deal regarding the street plans. GIS is currently used in the management of environmental problems and particularly in disaster relief. Crime Statistics GIS is currently essential to law enforcement as well as planning based on crime statistics. This is because the automated together with digital mapping of reported crime has eased the process. This is particularly when looking at various types of crime from separate departments in the major cities (Smith and Tomlinson 2012). Police get a much better idea of an entire picture of a large region based on the ability to share maps as well as look for correlations between various types of crime. The community leaders and police get a better understanding of one another hence enhancing two-way dialogue (Powe et al. 2007). Transport In regards to one of the greatest public works in the United Kingdom currently regarding the planned HIGh Speed 2 (HS2) Grail connection between Manchester and London and later beyond, GIS has been essential. This work involves a massive amount of planning besides agencies have input into the project (Guanfu and Ershun 2008). GIS has been applied to reduce the logistical problem based on the massive amount of data available and gathered on active GIS site so that the effective decisions are reached while concurrently respecting the local environment and local infrastructure (Baker and Cai 2012). References Baker, W.L. and Cai, Y., 2012. The r. le programs for multiscale analysis of landscape structure using the GRASS geographical information system. Landscape ecology, 7(4), pp.291-302. Burrough, P.A., 2010. Principles of geographical information systems for land resources assessment. Cmara, G., Souza, R.C.M., Freitas, U.M. and Garrido, J., 2012. SPRING: Integrating remote sensing and GIS by object-oriented data modelling. Computers graphics, 20(3), pp.395-403. Chrisman, N.R., 2014. Part 2: issues and problems relating to cartographic data use, exchange and transfer: the role of quality information in the long-term functioning of a geographic information system. Cartographica: The International Journal for Geographic Information and Geovisualization, 21(2-3), pp.79-88. Guanfu, S. and Ershun, Z., 2008. Research and Development of Components Geographic Information Systems [J]. Journal of Image and Graphics, 4. Powe, N.A., Garraod, G.D., Brunsdon, C.F. and Willis, K.G., 2007. Using a geographic information system to estimate an hedonic price model of the benefits of woodland access. Forestry, 70(2), pp.139-149. Rojanamon, P., Chaisomphob, T. and Bureekul, T., 2009. Application of geographical information system to site selection of small run-of-river hydropower project by considering engineering/economic/environmental criteria and social impact. Renewable and Sustainable Energy Reviews, 13(9), pp.2336-2348. Smith, D.A. and Tomlinson, R.F., 2012. Assessing costs and benefits of geographical information systems: methodological and implementation issues. International Journal of Geographical Information Systems, 6(3), pp.247-256.

Personal Responsibility of College Students

Introduction Personal responsibility helps a person to accept the fact that one is totally responsible for the actions he or she does. In most cases, when mistakes are made, human beings tend to point fingers at other people or lay the blame on other individuals instead of accepting their involvement (Brown, 2009).Advertising We will write a custom essay sample on Personal Responsibility of College Students specifically for you for only $16.05 $11/page Learn More Personal responsibility plays a vital role in the success of many college students. Most college students find themselves not meeting the balance between personal responsibility and college success. Some students miss classes altogether while some turn in assignments late. Others cram for exams instead of reading and understanding. Sullivan argues that, personal change requires the right timing. Lack of understanding a different perspective, failure to develop a particular skill, ability or prac tice does not mean that a person will never succeed. Personal responsibility Personal responsibility is a person’s ability to take care of him or herself, by keeping healthy, having a sound mind, managing one’s emotion, and even treating oneself with respect. Personal responsibility requires taking responsibility of one’s actions, deeds and behavior and accepting the consequences coming from the actions (Brown, 2009). Personal responsibility requires a person to understand that what one does affects the people around him or her. Personal responsibility and college success Personal responsibility is vital for success in college. Asking for guidance and help is expected in college, but having personal responsibility is the key aspect for being successful. Personal responsibility in college teaches a person to manage time correctly and effectively for future endeavors. It also shows that setting goals and managing to accomplish them is a trait required later on in life. The American dream is to have success in life, raise a family and not have any worry about money, freedom or even health. Such a dream can only be achieved through success in college. People do become successful without going to college, but the easy and most common way is through education, and being personally responsible for a student’s success. It takes a step by step process to become successful, but when one is aware of the importance of achieving that goal, the better off a person will be in the long run.Advertising Looking for essay on social sciences? Let's see if we can help you! Get your first paper with 15% OFF Learn More Personal responsibility requires a person to acknowledge what one wants to achieve in college, understand the need to manage time effectively and wisely, between the outside and college life (Downing, 2004). Students who are aware of their learning styles benefit the materials they are learning best. Time management is extreme ly crucial to being successful in college. There are other aspects in life which are, in fact, demanding when it comes to personal time like television, and social networking, friends and family. An individual is required to have the capacity to prioritize what is essential and what is optional on order to manage time well. Conclusion Schoolwork is the major personal responsibility college students have. College achievement begins with the awareness of what one desires and an understanding of the requirements to be achieved, in order to complete the mission at hand (Downing, 2004). The connection between college success and individual responsibility is not distinct. Creating a schedule for homework or class assignment denotes that people are personally responsible for their personal actions and, they identify what requires to be done for college success to be achieved. Personal responsibility is what guides students in what to do, and it instills self discipline, which govern their behavior and actions. References Brown, A. (2009). Personal responsibility: Why it matters. New York: Continuum. Downing, S. (2004). On course: strategies for creating success in college and in life. Boston: Houghton Mifflin Co. This essay on Personal Responsibility of College Students was written and submitted by user Jaycob H. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Aldebaran, the Fiery Orange-Red Eye of a Starry Bull

Aldebaran, the Fiery Orange-Red Eye of a Starry Bull Behind every star in the sky is a fascinating origin tale. Just as the Sun does, they shine by burning fuel in their cores and giving off light. And, like the Sun, many have their planets. All were born in a cloud of gas and dust millions or billions of years ago. And, eventually, all stars grow old and evolve. Thats whats happening to Aldebaran, a star that is practically a neighbor to our own star, the Sun, at 65 light-years distance. Youve probably seen Aldebaran in the constellation Taurus (which is visible to us at night from about October through March each year). Its the reddish-orange star at the top of the V-shaped face of the Bull. Observers in ancient times saw it as many things. The name Aldebaran is from the Arabic word for follower, and it does seem to follow along as the Pleiades star cluster rises higher in the sky late in the year. For the Greeks and Romans it was the eye or the heart of the bull. In India, it represented an astronomical house, and portrayed it a deitys daughter. Others around the world have associated it with the season to come, or even as an aid to the Pleiades (who, in some cultures, were seven women in the sky).   Observing Aldebaran The star itself is fairly easy to spot, particularly beginning in the evening skies of October each year. It also presents a remarkable  experience for skygazers patient enough to wait for it: an occultation. Aldebaran lies close to the ecliptic, which is the imaginary line along which the planets and Moon appear to move as seen from Earth. Occasionally, the Moon will slide between Earth and Aldebaran, essentially occulting it. The event is visible from northern hemisphere locations in the early autumn. Observers with a keen interest in watching it happen  through a telescope can see a detailed   view of the lunar surface  as the star slips slowly behind the Moon and then reappear a short time later. Why Is it in a Vee of Stars? Aldebaran looks like its part of a cluster of stars called the Hyades. This is a V-shaped moving association of stars that lies much farther away from us than Aldebaran does, at a distance of about 153 light-years. Aldebaran happens to lie in the line of sight between Earth and the cluster, so it appears to be part of the cluster. The Hyades themselves are fairly young stars, about 600 million years old. Theyre moving together through the galaxy and in a billion years or so, the stars will have evolved and grown older and scattered apart from each other. Aldebaran will have moved from its position, too, so future observers will no longer see an angry red eye at the top of a vee-shaped swarm of stars. What is Aldebarans Status? Technically speaking Aldebaran is a star that has stopped fusing hydrogen in its core (all stars do this at some point in their lives)  and is now fusing it in a shell of plasma surrounding the core. The core itself is made of helium and collapsed in on itself, sending the temperature and pressure soaring. That heats up the outer layers, causing them to swell. Aldebaran has puffed out so much that its now nearly 45 times the size of the Sun, and is now a red giant. It varies slightly in its brightness, and is slowly blowing its mass out to space. Aldebarans Future In the very distant future, Aldebaran may experience something called a helium flash in its future. This will happen if the core (which is made of helium atoms) gets so densely packed that helium starts trying to fuse to make carbon. The temperature of the core has to be at least 100,000,000 degrees before this will happen, and when it gets that hot, almost all the helium will fuse at once, in a flash. After that, Aldebaran will start to cool and shrink, losing its red giant status. The outer layers of the atmosphere will puff away, forming a glowing cloud of gas that astronomers refer to as a planetary nebula. This wont happen any time soon, but when it does, Aldebaran will, for a short time, glow even more brightly than it does now. Then, it will dim down, and fade slowly away.

PICOT question, where to search Coursework Example | Topics and Well Written Essays - 250 words

PICOT question, where to search - Coursework Example The presence of such services will ensure incoming patients are treated in a timely manner to avoid congestion in the ER. The implementation psychiatric services in the healthcare institution will ensure that there is less retention of patients in the ER. Continued holding of patients in the ER with absence of medical and service administration to them imposes adverse effects on patients. As a result, an immediate intervention is necessary to ensure efficiency in service delivery. The institution of psychiatric services in the health institution ensures a timely and effective delivery of medical services to behavioral patients. On the other hand, an increase in hospital beds will take care of the rising inpatient demand in the ER. The aforementioned factors will play a necessary role in ensuring unlimited beds for ER patients. The intervention mechanism in healthcare facilities must take immediate effect because of the rising inpatient demand in in the ER. As a result of the rising demand for the behavioral patients, it is imperative for the implementation of psychiatrist service that will ensure a minimum of four hours attendance to patients after arrival (Doran, 2013). Medical practitioners have an imperative role in the determination of efficient medical and health services to patients. Literature review provides comprehensive and clear information on the provision for more ER beds in hospitals so as to cater for the rising number of behavioral patients. The increased world-wide population is prone to a vast range of diseases that call for immediate intervention (Doran, 2013). Therefore, it is imperative for governments, and respective private agencies to intervene on the

What systems are used to effectively manage service quality in the Essay

What systems are used to effectively manage service quality in the hospitality industry Discuss and evaluate the benefits and issues that arise from a strategi - Essay Example The strategic systems available for measuring quality of service delivery involve revenue enhancement strategies, routine and in-depth staff performance evaluations and tools which are directed specifically at the firm’s clientelle. This project discusses the aforementioned strategic tools whilst also highlighting the potential positive and negative outcomes of these approaches to measuring service quality. One dimension of service quality pertaining to customer perceptions of the appropriateness of service delivery involves the functional elements of service delivery, such as the tangible methodology of practice regarding how the service was delivered (Miguel, Silva, Chiosini & Schiitzer, 2004). These delivery elements include basic concepts such as the friendliness of staff members, availability of staff, quality of food preparation, ease of check-out in the hotel environment or any other aspect which involves the facility and the service aptitudes of the industry’s internal staff (Grossman, 1999). From a different researcher perspective, these elements of service delivery are categorised as interaction quality which directly involves the customer-staff interventions and associations during the process of patronising the hospitality firm (Alexandris, Kouthouris & Meligdis, 2006). The strategic approach to measuring the quality of the aforementioned aspects of service delivery can be accomplished, in theory, in a distinct process: Assessment of customer-based revenue streams utilised comparatively to changes in service methodology to determine a correlation between frequency of customer re-visit to the facility and changes to the service delivery practices in the firm between strategic groups. As a step toward strategic revenues management, the process of obtaining the firm’s highest conceivable revenues based on the sale of the firm’s total capacity (Ng, 2006),